Privacy Policy

1. Introduction

At Sew Master ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this policy carefully. By using our Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number when you create an account
• Images: Dress images you upload for analysis
• Feedback: Messages, suggestions, and feedback you submit through our contact forms
• Communication: Correspondence when you contact us for support

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and analyze uploaded images to provide pricing estimates and suggestions
• Personalize your experience and deliver relevant content
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Monitor and analyze usage trends to improve our Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Image Data

We understand that the images you upload may contain sensitive business information. Here's how we handle image data:

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our Service (e.g., cloud hosting, AI processing)
• Legal Requirements: When required by law or to respond to legal processes
• Safety: To protect the rights, property, or safety of Sew Master, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: With your explicit consent for any other purpose

6. Third-Party Services

Our Service uses the following third-party services:

These services have their own privacy policies governing their use of your information.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit using HTTPS/TLS
• Secure authentication using industry-standard protocols
• Regular security assessments and updates
• Access controls limiting who can access your data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. When information is no longer needed, we will securely delete or anonymize it. You can request deletion of your account and data at any time by contacting us.

9. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Opt out of marketing communications at any time
• Withdraw Consent: Withdraw consent where we rely on consent for processing

To exercise any of these rights, please contact us using the information provided below.

10. Cookies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our Service
• Improve our Service based on usage patterns

You can control cookies through your browser settings. Note that disabling cookies may affect some features of our Service.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: